For the purpose of the Data Protection Act in Gibraltar 'The Act' Mulberry Real Estate ("we"/"us") is the data controller and is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data ("data") we collect from you, or that you provide to us, will be processed by us.
You may provide or we may collect data from you at a number of points, including when you:
- complete a form on one of our web pages or partner websites which advertise our products, for example, when you enquire about a property online
- request information on our products by telephone;
- enquire about a product in our offices
- sign any documentation
This data may include your name, address, telephone number, email address and product interests.
Uses made of your data
We will process and use your data for the following purposes ("Purposes"):
- to provide you with information that you request from us;
- to provide you with products and services that you request from us;
- to provide you with sales and service support;
- to carry out our obligations arising from any contracts entered into between you and us;
- to provide you with a better experience and service when using our websites.
Provided you have given your consent, we may also use your data to provide you with information about our products and services by telephone, fax or electronically. You may withdraw your consent at any time, by contacting us at any of the following:
2 Cornwalls Lane
Gibraltar GX11 1AA
00350 200 42737
You will also be given the opportunity to withdraw consent to phone, or electronic marketing each time that we contact you by these methods.
We may also need to pass your data to one of our carefully selected third parties, including utility suppliers or sub-contractors (“Third Parties”), in order to fulfil the purposes of, accessing a property for repairs, or the provision of property support services e.g cleaning. These Third Parties may also be based or operate outside of Gibraltar.
By submitting your data to us, you agree that it may be transferred to the Mulberry database and that it may be stored, accessed and used by them. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this data protection statement.
We will not otherwise transfer or disclose your data except with your consent, where we are required or permitted to do so by law, or to any successors in title to our business.
All data about you that we store is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential and you must not share it with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Changes to our data protection statement
Any changes we may make to our data protection statement in the future will be posted on this page. Please check back frequently to see any updates or changes. Our policy states the length of time we are able to hold your data.
Questions, comments and requests regarding this data protection statement are welcomed and should be sent via the Contact Us page on this website